Agreement

By visiting sammyai.app, joining the waitlist, or using the Sammy app, you agree to these terms. The site and the app are operated by Keep DS Pty Ltd (“Keep DS”, “we”, “us”), an Australian company based in Richmond, Victoria.

If you do not agree, please do not use the site or the app.

The Sammy app also has its own app terms of service, which apply when you use the app. If these terms and the app terms ever differ, the app terms prevail.

Eligibility

Sammy is intended for users 18 years and over. You must be old enough to enter a binding contract in your country of residence to use the service or join the waitlist.

What Sammy Is

Sammy is an AI personal assistant that runs on your phone. There are three tiers:

Free - limited Sammy Cloud usage, plus Google’s open-source Gemma model running entirely on your device (on iPhones with about 8 GB of memory or more, after a one-time download of about 6 GB), which works with no internet and no limit.
Core - a larger Sammy Cloud allowance for faster, more capable responses. On every plan, the Sammy Cloud allowance resets every 5 hours and every week. Sammy Cloud runs on a decentralised GPU network rather than a single tech-giant data centre.
Premium - adds Specialist modes and Word, Excel and PowerPoint files, powered by Anthropic’s Claude, plus a meaningfully higher usage allowance.

The app is available on iPhone and iPad, with an Apple Watch app, in early access. Android is planned for 2027. There is no “bring your own API key” option. We route to providers on your behalf and pay them ourselves out of your subscription.

AI Models and Outputs

Depending on the tier and the request, Sammy uses one or more of the following models:

Google Gemma, on your device.
Sammy Cloud models (currently Qwen), running on AkashML’s decentralised GPU network. When AkashML is unavailable, the same Qwen model answers from DeepInfra, based in the United States.
Anthropic’s Claude, for Specialist modes and Word, Excel and PowerPoint files on Premium.
FLUX.2 image models from Black Forest Labs, run by DeepInfra, for image generation on Core and Premium.

AI-generated content can be wrong, biased, or out of date. Treat Sammy as a thinking partner, not as a source of professional advice. Always review what Sammy produces before relying on it for medical, legal, financial, or other consequential decisions.

We do not guarantee that any particular model will continue to be available on any tier. The mix of models may change as the field evolves.

Subscriptions and Billing

Free Sammy is free to use. Core and Premium are paid subscriptions, billed monthly or yearly through Apple’s App Store (and Google Play when Android launches). Prices are shown in your local currency on the pricing page. The store you bought through manages your billing, renewals, and refunds. Cancel any time from your device’s subscription settings. Nothing here limits any right you have to a refund or other remedy under the Australian Consumer Law or other consumer laws.

Every plan, including Free, includes Sammy Cloud usage allowances that refill over time. If you reach one, Sammy will let you know and either fall back to on-device, wait until your allowance refills, or offer you the option to upgrade. There are no extra charges for usage.

If you unlocked Core or Premium by referring friends to the waitlist, that access ends when the Sammy app launches publicly.

Acceptable Use

Don’t use Sammy:

To do anything illegal, or to ask Sammy to help you do anything illegal.
To harass, threaten, defraud, or harm other people.
To produce sexual content involving minors, or any other content prohibited by the underlying model providers.
To attempt to extract another user’s data, reverse engineer the service, or interfere with how it runs for others.

We may suspend or terminate accounts that violate these rules.

Your Data

How we handle your data is described in detail in our Privacy Policy and, for the app, the app privacy policy. The short version: we don’t sell your data, we don’t train AI models on your conversations, and conversations live on your phone by default.

Warranty Disclaimer and Liability

Our services come with guarantees that cannot be excluded under the Australian Consumer Law, and you may have similar rights under the consumer laws where you live. Nothing in these terms excludes, restricts or modifies those rights.

Subject to those rights, the service is provided “as is”. We don’t guarantee it will be uninterrupted, error-free, or that AI outputs will be accurate. To the extent permitted by law, our liability is limited to the amount you have paid us in the 12 months before the claim.

Changes to These Terms

We may update these terms over time. If we make material changes, we’ll let you know via the app or email and give you a chance to review them. Continued use after a change means you accept the new terms.

Governing Law

These terms are governed by the laws of Victoria, Australia. Disputes will be heard in the courts of Victoria, except where mandatory consumer law in your country requires otherwise.

Contact

Questions? Email us at hello@sammyai.app, or write to Keep DS Pty Ltd, Suite 193, Level 5, 33 Stewart St, Richmond, VIC 3121, Australia.

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